Skip to content

Custom Cuddles, Your Way!

FREE SHIPPING on orders over $99 in Australia

    Shipping Policies


    We ship worldwide using Australia Post. We offer complimentary shipping for any order over $99. Otherwise, there is a flat rate of $12.95 for Standard Shipping Australia wide and $18.95 for Express Shipping Australia Wide.

    Toys will be sent out within 3 business days from purchase.

    Express shipping takes approximately 1-2 business days within Australia after the item has been shipped, and standard shipping takes approximately 3-7 days within Australia after the item has been shipped. However, there may be reasons outside of our control which may cause shipping time to take longer.

    International Shipping is available too and we have several options for shipping at checkout. 

    International shipments may be subject to import taxes, duties and custom fees that are levied once the package reaches the country of destination, and are the responsibility of the recipient.

    During peak times such as Christmas/New Year, due to a high volume of orders  please allow an extra few days for your order. 

    If you would like to rush your order, please contact us at and we will see what we can do to help you. Additional fees may apply. 

    Cancelling an Order 

    Orders can only be cancelled if the product has not been created yet.
    Please email us for more information if required.


    Provide fast shipping with reliable methods.


    Our customers can pay securely through our website.


    Contact us if you need any assistance and we will respond within 24 hours.